If “sugar is the tobacco of the new millennium” and “sitting is the new smoking” then what needs to change?
Is it individuals, their habits and the choices they make? Or is it in fact their environments, the places where they live, work and socialise, that will determine whether or not they will live long healthy lives?
Incivility between healthcare professionals is damaging. Rudeness impacts on the recipient in ways far greater than making them upset. It disrupts their ability to think, to work in a team and it impacts on their willingness to help others, it even impacts on the people they care for.
What do we mean by incivility? It is the low-level rudeness, the sneer, the lack of a hello or a smile unreturned. It is someone sighing when someone else speaks or worst shuts them down. It is the sharp tone and the humiliating words.